Refund Policy
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Refund Policy
1. Service-Based Refunds
Due to the nature of consulting services—which involve time, effort, and expertise—we generally do not offer refunds once work has commenced or been delivered.
However, in specific cases, a partial or full refund may be considered if:
The service was not delivered as agreed in the signed contract or scope of work.
You cancel the service before we have started working on your project.
Each refund request will be reviewed on a case-by-case basis.
2. Non-Refundable Situations
Refunds will not be issued in the following situations:
If the client changes their mind after the service has started.
Delays or issues caused by incomplete or unclear information provided by the client.
If the client fails to provide necessary feedback or approval in a timely manner, causing project delays or cancellations.
For services already completed and delivered.
3. Modifications to This Policy
4. How to Request a Refund
- 1. Contact our customer support team at [info@docuassistconsulting.com]
- Provide your full name, contact details, and reference number (if applicable).
- Our team will review your request and respond within 3-5 business days.